Privacy Policy
YOUR RIGHTS
SERVICE PROVIDERS & INTERNATIONAL TRANSFERS
HILDE LTD (“HILDE”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information lawfully and transparently.
HILDE LTD is a private limited company registered in England and Wales under company number 17487551.
This Privacy Policy explains what personal information we collect from or about you, how and why we use it, who we may share it with, how long we keep it, and your rights in relation to your personal information.
This Privacy Policy applies to our clients, prospective clients and other individuals whose personal information we process in connection with our wedding planning and related services.
Last updated: October 2026
Information Collected
We may collect personal information from you through our website, when you contact us, or in connection with providing our services, including:
– your name;
– postal and email addresses;
– telephone number;
– wedding or event date and location;
– information relevant to the planning and management of your wedding or event; and
– financial and payment information.
We will only collect personal information that is reasonably necessary to provide our services, manage our relationship with you and operate our business.
HOW WE SHARE YOUR INFORMATION
We will never sell your personal information.
We may use and share your personal information where necessary to provide our services, administer our contract with you and operate our business. This may include sharing relevant information with venues, caterers, florists, photographers and other suppliers involved in your wedding or event, as well as professional advisers and service providers who support our business.
We will only share information that is reasonably necessary for the relevant purpose.
Data SECURITY & RETENTION
We take appropriate measures to keep your personal information secure and restrict access to those who need it for legitimate business purposes.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and meeting our legal, accounting and regulatory obligations. Different types of information may be retained for different periods.
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve them. You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
Cookies
Our website is hosted by Squarespace. Squarespace may use cookies and similar technologies that are necessary for the operation and security of our website.
We also use Google Analytics to help us understand how visitors use our website, such as which pages are visited and how visitors interact with the site. Google Analytics may collect information about your device, browser, approximate location and use of our website.
Where required, non-essential analytics cookies will only be used with your consent. You can manage your cookie preferences through the cookie controls available on our website.
Contact
We use trusted third-party service providers to help us operate our business and provide our services. These may include website hosting, analytics, CRM, accounting, payment and other business administration providers. These providers may process personal information on our behalf where necessary to provide their services to us.
Some of our service providers may process personal information outside the United Kingdom. Where personal information is transferred internationally, we take appropriate steps to ensure that it is protected in accordance with applicable data protection law.
HILDE LTD
Email: hallo@hildestories.com
Telephone: +44 (0)7460 338 601